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Check Out Our Insight in the Wall Street Journal

Jennifer Vickery, chief executive, National Strategies Public Relations: “Vauxhall’s latest crisis has a combination of both good and bad in terms of the company’s public response. Starting with the good, Vauxhall’s video is heartfelt and appears genuine. Rory Harvey, chairman and managing director, expresses the company’s empathy for Zafira B auto owners and how seriously it is taking safety within their company.

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